Terms of service
Last Updated: May 28, 2025
This website is operated by Carbon House. By accessing or purchasing from https://carbonhouse.store, you agree to the following Terms & Conditions.
If you do not agree with these Terms, please do not use our website.
1. General Use
-
You must be at least 18 years old or the age of majority in your state to use this website.
-
You agree not to use this website for any illegal or unauthorized purpose.
-
We reserve the right to refuse service to anyone if these Terms are violated.
2. Products & Orders
-
All products are sold online through our website.
-
Product descriptions, pricing, and availability may change without notice.
-
We reserve the right to cancel or limit any order at our discretion.
-
If we cancel an order, we will notify you using the contact details provided at checkout.
3. Pricing & Payments
-
All prices are listed in USD unless otherwise stated.
-
Payments are processed securely through trusted payment providers.
-
We are not responsible for pricing errors but will correct them if identified.
4. Shipping & Returns
-
Orders are processed within 2–5 business days.
-
Returns are accepted within 7 days of delivery for store credit only.
-
We do not offer refunds.
-
Custom, personalized, engraved, resized, final sale items, gift cards, and accessories are non-returnable.
-
Online ring orders may be subject to a 15% restocking fee if canceled or exchanged.
For full details, please review our Refund & Return Policy page.
5. Accuracy of Information
We aim to keep all information accurate and up to date. However, we do not guarantee that all product descriptions, images, or pricing are error-free.
6. Limitation of Liability
Carbon House is not liable for:
-
Indirect or incidental damages
-
Delays caused by shipping carriers
-
Technical issues beyond our control
Use of this website is at your own risk.
7. Privacy
Your personal information is handled according to our Privacy Policy.
8. Governing Law
These Terms are governed by the laws of the United States.
9. Contact Information
If you have any questions about these Terms, please contact us:
📧 Email: infocarbonhouse@gmail.com
📞 Phone: +1 201 771 2769
🌐 Website: https://carbonhouse.store/
